This course provides a comprehensive overview of the essential steps, tools, and best practices for developing and implementing a strategic plan that aligns with an organization’s mission, vision, and values. Participants will learn how to assess their organization’s current state, define strategic priorities, set measurable goals, and create an action plan for achieving those goals. [...]

This course teaches the basics of systems thinking and practical tools to help create policies that address complex challenges through collaboration. This requires policy analysts and leaders to step back and take on relationship-building roles in discussions led by the public/affected interests. Key questions to be considered concern how to nurture democratic agency across people [...]

This micro-credential course provides students with knowledge and practice in plain language communication. It focuses on learning to communicate in a clear, simple, and user-focused manner for a public sector setting. The goal of this course is to offer students the opportunity to develop a skill often sought after by public sector employers and valuable [...]

Artificial Intelligence (AI) for Business Solutions is a six‑week online course designed to help professionals understand how to practically apply AI tools in real workplace contexts. Rather than focusing on programming, the course teaches participants how AI works, how to use it responsibly, and how to integrate AI technologies into business development, marketing, productivity, and [...]

This micro-credential equips healthcare professionals with the knowledge and skills to address health disparities and promote inclusivity in healthcare settings. Designed to bridge gaps in equity and accessibility, the program offers interactive, asynchronous self-paced online modules developed by experts in the field. Participants engage with various reflective activities and practical strategies for implementing best practices [...]